Terms of Service

Clear terms for using Revara.

These Terms of Service govern your access to and use of Revara, including our website, dashboard, review automation features, AI-generated drafts, integrations, and related services. By using the service, you agree to these terms.

Document summary

Effective date

March 20, 2026

Sections

10 sections

Contact

notifications@revara.app

Eligibility and Accounts

You must be at least 18 years old and able to enter into a binding agreement to use Revara. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to provide accurate information and to keep your account, business details, and billing information up to date. If you connect a Google Business Profile or other third-party account, you represent that you are authorized to do so.

Our Service

Revara helps businesses monitor Google reviews, generate AI-assisted reply drafts, send approval notifications, manage review workflows, and create customer review-request links. We may add, modify, or remove features over time.

Some parts of the service rely on third-party platforms such as Google, Stripe, Supabase, OpenAI, and Resend. Your use of those connected services may also be subject to their separate terms and policies.

Acceptable Use

You may not use Revara to violate any law, infringe another party's rights, upload harmful code, interfere with the service, access accounts without authorization, or use the platform to publish deceptive, abusive, unlawful, or misleading content.

You may not use AI-generated replies or automation features in a way that violates platform rules, impersonates another person, or posts responses that are defamatory, discriminatory, fraudulent, or otherwise unlawful.

AI-Generated Content

Revara may generate suggested replies using AI based on review content and the business context you provide. These outputs are suggestions only. You remain solely responsible for reviewing, editing, approving, and posting any response generated through the service.

We do not guarantee that AI-generated content will be accurate, appropriate, compliant, or fit for any particular purpose. You are responsible for ensuring that all public replies and automated actions are suitable for your business and lawful in your jurisdiction.

Billing, Trials, and Subscriptions

Paid plans, trial access, renewals, and billing are governed by the pricing presented on the website or within the product at the time of purchase. Unless stated otherwise, subscriptions renew automatically until cancelled.

If your payment method fails or your subscription becomes past due, we may suspend or limit access to paid features. Fees are generally non-refundable except where required by law or expressly stated by us.

Availability and Changes

We aim to keep Revara available and reliable, but we do not guarantee uninterrupted or error-free operation. Features may be unavailable from time to time due to maintenance, outages, third-party failures, or changes imposed by external platforms such as Google.

We may suspend, restrict, or terminate access to the service if we reasonably believe your use creates security, legal, abuse, payment, or operational risk.

Intellectual Property

Revara and its software, design, branding, and related materials are owned by us or our licensors and are protected by applicable intellectual property laws. These terms grant you a limited, non-exclusive, non-transferable right to use the service for your internal business purposes.

You retain rights to the content and business information you provide, subject to the rights needed for us to host, process, transmit, and display that information in order to operate and improve the service.

Disclaimers and Limitation of Liability

The service is provided on an as-is and as-available basis to the maximum extent permitted by law. We disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Revara will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, business opportunities, or reputation arising from or related to your use of the service.

Termination

You may stop using the service at any time. We may suspend or terminate your access at any time if you violate these terms, fail to pay required fees, misuse the platform, or create risk for the service or other users.

Sections that by their nature should survive termination, including payment obligations, intellectual property, disclaimers, limitations of liability, and dispute-related provisions, will continue to apply after termination.

Contact

If you have questions about these Terms of Service, contact us at notifications@revara.app.

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